Delete your KidMind account

Open KidMind and go to Profile → For parents. Answer the question for grown-ups, then tap “Delete account” and confirm. The account is deleted at once, on every device.

Write to hello@kidmind.xyz from the email address of the account, with the subject “Delete my account”. If you sign in with Google, Apple or Telegram, tell us which. We may ask you to confirm that the account is yours, and we delete it within 30 days.

You can also ask us to delete only the conversations with the characters, without deleting the account. In the app a parent can do this in For parents → Conversations with AI.

• your name, email address, avatar and sign-in links (Google, Apple, Telegram) and all sessions;
• child profiles, the parent’s consents and notification settings;
• lesson progress and energy;
• conversations with Anna, Robbie and the other characters, and transcripts of voice calls (we never store the audio);
• reports about AI replies and the records of the safety filters;
• waitlist and survey answers.

Records of purchases are kept for the period required by accounting and tax law, without the deleted personal details. Deleting the account does not cancel an App Store, Google Play or website subscription: cancel it first in the store’s settings, or, for a website subscription, in For parents → Manage subscription (Paddle’s customer portal). Details are in the Privacy Policy.