Subscription Terms
Paid access to KidMind
1. Operator and acceptance
Paid plans are not on sale yet: KidMind is currently free, and nothing can be bought in the apps or on the Site. These Subscription Terms will apply once paid plans are offered.
1.1. These Subscription Terms are the offer of Aleksei Chekunin, an individual based in Dubai, United Arab Emirates (the “Operator”, “we”), to an adult natural person (the “Customer”, “you”) to obtain paid access to KidMind.
1.2. Buying a plan is acceptance of these Subscription Terms and forms a contract between you and the Operator for access to KidMind. On the Site the order itself is placed with our reseller Paddle (section 4). Use of the Site is also subject to the Terms of Use and the Privacy Policy.
1.3. The Operator is a natural person, not a company. KidMind is the name of the service.
2. The service
2.1. The Operator provides remote access to educational materials on the Site and in the KidMind app (stories, exercises and conversations) under a paid plan. This is a digital educational service, not a physical product and not a medical or psychological service.
2.2. Some introductory levels may be available without payment. Paid access covers further levels and features described at checkout and on the pricing section of KidMind.
2.3. We do not guarantee that your child will achieve any particular result.
3. Plans and prices
3.1. There are two plans: a monthly subscription and a yearly subscription. Each gives the same paid access.
3.2. The price you pay is the one shown at checkout before you confirm, in the currency shown there. We may run promotions that change the amount for that purchase only.
3.3. Prices may include, or Paddle may add at checkout, sales tax or VAT that Paddle is required to charge in your country. The total is shown before you pay.
3.4. In the app, prices are set by the App Store or Google Play in your local currency and shown before you confirm the purchase.
4. Payment
4.1. Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle takes the payment, calculates and charges any applicable sales tax or VAT, issues the receipt and handles billing questions and refunds, under the Paddle Buyer Terms shown at checkout.
4.2. The Operator does not receive or store card numbers or other payment details.
4.3. A subscription renews automatically. At the end of each paid period (one month or one year) it renews for the same period, and the price of the plan in force at that moment is charged to the same payment method. You agree to automatic renewal at checkout. If a renewal payment fails, paid access ends with the current period.
4.4. Checkout requires signing in to a KidMind account. A payment may be declined, including where Paddle refuses it.
4.5. If we cannot lawfully provide the service in your country, we may cancel the purchase and refund the amount received.
4.6. A subscription bought in the KidMind app through the App Store or Google Play is billed, renewed and refunded by Apple or Google under their own rules, and is managed in the store’s subscription settings. What these Subscription Terms say about payment, renewal, cancellation and refunds applies to purchases made on the Site.
4.7. A subscription gives access in the app and on the Site alike, whichever of them it was bought in, while you are signed in to the same KidMind account.
5. Cancellation
5.1. You may cancel the subscription at any time. A subscription bought on the Site is cancelled in Paddle’s customer portal, which the For parents section of the account links to, or by writing to alexey.chekunin@gmail.com from the email address on the account. A subscription bought in the App Store or Google Play is cancelled in the store’s subscription settings.
5.2. Cancellation stops the next renewal. Access stays until the end of the period already paid for, unless a refund is issued under section 6. To avoid the next charge, cancel before the current period ends.
6. Refunds
6.1. You may ask for a full refund of a payment made on the Site, including a renewal payment, within 14 calendar days of that payment. You do not need to give a reason.
6.2. To ask for a refund, use the link in the receipt email from Paddle, go to paddle.net, or write to alexey.chekunin@gmail.com from the email address on the account. Refunds of purchases on the Site are issued by Paddle to the original payment method; processing time depends on Paddle and your bank.
6.3. Purchases made in the App Store or Google Play are refunded by Apple or Google under their own rules. Ask the store; we cannot issue those refunds.
6.4. If the law of your country gives you a longer period or other rights, those apply.
6.5. After the refund period, a refund of unused time is at our discretion, unless the law requires it.
7. Changes to the service and prices
7.1. We may change prices and plan features. A change applies to new purchases. It does not change the period you have already paid for.
7.2. We may update these Subscription Terms by publishing a new version on the Site. The new version applies from publication, for purchases made after that moment.
7.3. We may pause the Site for maintenance or legal reasons. A short interruption is not a ground for a refund of the whole period.
8. Liability
8.1. Section 9 of the Terms of Use (limitation of liability) applies to these Subscription Terms.
8.2. We are not responsible for a failure to provide access that is caused by inaccurate account data, your internet connection, your device, or a refusal by Paddle, Apple or Google.
9. Force majeure
Neither party is liable for a failure to perform that is caused by circumstances beyond that party’s reasonable control, including outages of infrastructure, payment networks, or legal restrictions, that could not reasonably have been prevented.
10. Governing law
Section 11 of the Terms of Use (governing law and disputes) applies. Mandatory consumer protections of your country of residence remain in force where they cannot be waived.
11. Operator details
Operator: Aleksei Chekunin, an individual
Location: Dubai, United Arab Emirates
Email: alexey.chekunin@gmail.com
Telegram: @alexey_chekunin